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09-08-2023 How to calculate ARR and SOP Prioritization
https://vimeo.com/864783955/75578e6d7d?share=copy
Timestamps
[00:05:51] Jeff introduces the new Q and A format of submitting questions
[00:07:10] @shalakay-gibbs Question When calculating ARR, how should contracts that were signed as recurring revenue for a fixed period and then extended month to month be factored into the calculation
- [00:10:42] The accounting answer
- [00:12:43] The business decision-making answer
[00:16:16] Understanding the churn number
- [00:18:40] Does having a contract reduce churn, and how do you have a contract that builds your brand
- [00:21:41] Joe’s thoughts on contracts
- [00:24:40] How do you make contracts more appealing to clients
- [00:26:37] How do you apply churn rate for clients who are on different contracts
[00:27:18] How do I calculate my entire ARR for my business
[00:32:32] What is the value of a customer that comes into your business
[00:36:20] How do I calculate LTV when I don’t know how long they will stay
[00:42:30] @david-quick How should I prioritize tasks to be documented
- [00:50:40] SOP Prioritizer Tool
- [00:53:43] Templates and tools for creating SOPs
[00:54:32] Onboarding Mindomo Map
Links Shared:
- Google Doc with Questions: https://docs.google.com/document/d/1pjqDOYajI9-1OaH9K785AuvDOWF2xyfLe5N47-hUEek/edit?usp=sharing
- SOP Prioritization: https://sgmcommunity.com/knowledge-base/how-do-i-prioritize-what-sops-to-build/
- Onboarding Mindomo: https://sgmcommunity.com/knowledge-base/how-do-i-onboard-a-new-client/
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This discussion was modified 1 year ago by
Carla.
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