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Introduction to the Launch Formula
Welcome2 Topics -
Your Guides
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Why are you here?
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Mindset: The Comfort Zone
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Module 1: The MSP Business Model (from break-fix to MSP)The Business Model
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Differentiation - Competitive Advantage
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The Price and Cost Advantage
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Introduction to ICP Avatar
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Define Your Ideal Client Profile / Avatar (LF)3 Topics
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Module 2 the problem you solveIntroduction to the Defining the Problem
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The Problem You Solve4 Topics
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MODULE 3: Define your Product and PriceIntroduction to Price and Product
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Understand the elements of price (LF)
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Design Your Product3 Topics
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Module 4: Make The Whole Thing EfficientIntroduction to scalability
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Manage Operations by Defining SOPs4 Topics
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Module 5: Accelerate your ideal client salesIntroduction to Sales & Marketing
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The Sales Process4 Topics
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Dream 100
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250 x 250 Strategy
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Module 6: Create The Foundation for a Thriving TeamIntroduction to Values, Vision, and Mission
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Core Values
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Mission
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Vision
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Bonus: Clarify and Manage Expectations (legal documents)Why we do this
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The Key Documents
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Bonus: Simple finance for MSPs (AKA How to know whether you're making money)FInances for MSP3 Topics
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Understand Management Financials (not accounting)3 Topics
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Bonus: Tools to Create Your Brand IdentityBonus: Tools to Create Your Brand Identity3 Topics
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Bonus:Find Additional MRR OpportunitiesBonus Finding Additional MRR Opportunities
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Bonus: The Tools MSPs NeedThe MSP tools you will need to deliver product
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- Take the guesswork out of delivery and create a process that you can measure, replicate, and automate.
- Turn your service into a product.
- The SOP is the systematization of a process.
- An SOP is MORE than a process; it protects your brand and engages your people.
- If you don’t have a standard operating procedure and hire people to do work, they will spend all their time doing work, just maybe not the right work. They will become very busy, but they will not necessarily deliver any useful work.
- The SOP provides the instructions that people need to do their work.